Soft Reset a PoE Port

On edge devices with Power over Ethernet (PoE) ports (such as the Advantech MIC-733-AO), you can soft-reset a PoE port directly from the Deployment Manager dashboard. This power-cycles the port to recover stuck camera links without physically accessing the device.

The soft reset option only appears for streams connected to a device that reports PoE telemetry. If your device does not have PoE ports or is running older firmware that does not report PoE data, this option will not be available.

Reset a PoE Port from the Dashboard

To soft-reset a PoE port, open a device in Deployment Manager and locate the stream connected to the PoE port you want to reset. Click the stream's action menu and select "Soft reset PoE". The reset command is queued and processed the next time the device checks in (typically within a few seconds).

While the reset is in progress, the stream status changes to "reconnecting". Once the port comes back up and the camera reconnects, the stream resumes normal operation.

Automatic PoE Reset During Maintenance Windows

You can configure a stream to automatically soft-reset its PoE port once per maintenance window. This is useful for proactively recovering GigE or PoE camera links that tend to drop over long-running sessions.

To enable this, open an existing stream's detail page and edit the Configuration panel. At the bottom of the panel, check "Soft-reset PoE once per maintenance window". Save the configuration to apply the change.

When enabled, the device enqueues one reset per interface per maintenance window. The reset is a no-op outside the window or on streams whose interface has no PoE control.