On the Free Tier and legacy Pay as You Go plans, please write us on in-app chat. We will make our best effort to reply as promptly as we can if it's an issue we can help with. (We skew toward US business hours.)
Alternatively, email [email protected] with any questions.
In addition to in-app chat and [email protected], Pro Tier accounts should make use of their weekly office hours with our team to debug unique questions based on their problem. This may include deployment considerations as well as the full model development lifecycle.
Please contact Roboflow in your private collaborative workspace (Slack or Microsoft Teams, based on what we've set your organization up with). Support is available per your agreement.