# Share a Workspace with Support

Authorize the Roboflow Support team to access your workspace. This authorization allows our team to directly review the projects in your workspace and help with debugging and/or issue resolution.

{% hint style="info" %}
Only accounts with **admin** or **creator** privileges are capable of granting workspace access to Roboflow Support.
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If your account has **labeler** or **reviewer** permissions, please have an admin or creator from your workspace reach out to <support@roboflow.com> to grant workspace access.

### In App Chat

In the chat flow, you will be prompted with the question below:

<figure><img src="https://662926385-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6S9nPJhEX9FYH6clfW%2Fuploads%2Fgit-blob-448ff265752ef899522d02ca114394d6e7c4c701%2FScreenshot%202025-10-01%20at%209.45.47%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Grant access to Roboflow Support</p></figcaption></figure>

Select **"Yes, provide support access"** to authorize the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.

### Email

When contacting Roboflow Support (<support@roboflow.com>), please include the sentence: **"I grant Roboflow Support permission to access the workspace."**

This explicitly authorizes the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.

### Ticket

In the ticket submission flow, you will be prompted with the question below:

<figure><img src="https://662926385-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6S9nPJhEX9FYH6clfW%2Fuploads%2Fgit-blob-b9a24a05747dbc65acd0ff243a2d06f149767732%2FScreenshot%202025-10-01%20at%2010.21.04%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Grant access to Roboflow Support</p></figcaption></figure>

Select the "Grant Roboflow Support access" checkbox to authorize the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.