# Share a Workspace with Support

Authorize the Roboflow Support team to access your workspace. This authorization allows our team to directly review the projects in your workspace and help with debugging and/or issue resolution.

{% hint style="info" %}
Only accounts with **admin** or **creator** privileges are capable of granting workspace access to Roboflow Support.
{% endhint %}

If your account has **labeler** or **reviewer** permissions, please have an admin or creator from your workspace reach out to <support@roboflow.com> to grant workspace access.

### In App Chat

In the chat flow, you will be prompted with the question below:

<figure><img src="https://662926385-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6S9nPJhEX9FYH6clfW%2Fuploads%2Fgit-blob-448ff265752ef899522d02ca114394d6e7c4c701%2FScreenshot%202025-10-01%20at%209.45.47%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Grant access to Roboflow Support</p></figcaption></figure>

Select **"Yes, provide support access"** to authorize the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.

### Email

When contacting Roboflow Support (<support@roboflow.com>), please include the sentence: **"I grant Roboflow Support permission to access the workspace."**

This explicitly authorizes the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.

### Ticket

In the ticket submission flow, you will be prompted with the question below:

<figure><img src="https://662926385-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M6S9nPJhEX9FYH6clfW%2Fuploads%2Fgit-blob-b9a24a05747dbc65acd0ff243a2d06f149767732%2FScreenshot%202025-10-01%20at%2010.21.04%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Grant access to Roboflow Support</p></figcaption></figure>

Select the "Grant Roboflow Support access" checkbox to authorize the Roboflow Support team to access the projects in your workspace and help with debugging and/or issue resolution.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.roboflow.com/support/sharing-a-workspace-with-roboflow-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.