Flex Credit Billing
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This page describes how Flex Credits are billed.
For customers on monthly subscriptions, flex credits for the previous month are billed on the same cycle as your subscription. Each invoice will include flex credits (if applicable) for the previous month as well as a subscription fee for the next month.
To check if flex billing is enabled on your account, open the Plan & Billing page in your workspace settings.
In the Plan & Billing page, you may disable flex billing if you do not want to use any resources beyond the credits included with your plan. Please note that many workspace features will stop working once your included credits are used.
At any time, you may re-enable flex billing by selecting the option on the page:
For customers on annual subscriptions, all included credits for the year are provided up-front. Flex credits will be billed on a monthly basis after those included credits are all consumed.
Roboflow will bill customers outside of the monthly cycle when they reach certain thresholds of outstanding flex credits. These charges reduce misuse while also protecting customers against large surprise bills.
The starting threshold for flex credits is $50, which will be billed the first time a workspace reaches that amount of outstanding flex credits. Each time a workspace successfully pays for a threshold, the threshold doubles.
Let's take an example customer on a monthly Basic plan (which includes 30 credits per month):
Month 1: 15/30 credits consumed. No flex bill
Month 2: 35/30 credits consumed. 5 credits * $3 per credit = $15 in flex usage is billed at the end of the month.
Month 3: 60/30 credits consumed. 30 credits * $3 per credit = $90 in flex usage is billed; $50 as a threshold payment and the other $40 at the end of the month.
Month 4: 60/30 credits consumed. This time, the full $90 in flex usage is billed at the end of the month since the workspace's billing threshold doubled to $100.
Your current Flex Credit Threshold can be viewed in your workspace's .
